Tenant Handbook

Maintenance

Legacy Central Management manages service requests for routine service, janitorial needs and/or repairs and maintenance to common areas via an online work order system. Each Tenant Representative will designate up to four Tenant Authorized Service Requestors responsible for reporting problems or requesting additional services. To submit requests:

Tenant Representative registers Tenant Authorized Service Requestors through submitting an email to Legacy Central Management including Requestor name, title, email address and contact information. Requestors will then receive a user ID and password to log on to the system via email.

Submit Service Request

  • Requestors access Angus Anywhere via www.LegacyCentralTenant.com
  • Enter User ID and Password and click the Logon buttonClick on Service Requests button (located in bottom right of the main screen)
  • Follow the link on the Service Requests page to the work order system.
  • Complete the service request form by filling in the Company information, the problem type of the service request, any details or comments that would be helpful and attaching any required forms, then click the Submit button.
  • A Service Request will be issued and can be monitored via the Angus system.

Monitoring Service Requests

  • From the home screen, click on the main menu in the top left corner, then select Service Requests 
  • Click on a service request number to open the summary and view specific details of the service request.

Please note that Service Request types are assigned a predetermined priority status that designates their specific response time.  If there is an emergency, please notify the Security Operations Center 24 hours a day, 7 days a week at 972.361.1120.